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Shipping & Returns

SHIPPING REGIONS

Au. Articles online store ships to the USA, Europe & Australia with other locations coming soon. 
We are currently not able to deliver shipments to P.O boxes or APO/FPO addresses, military states or U.S territories.

SHIPPING TIMES

Orders are shipped the first working day following the day the order was placed. 
Delivery time is dependent on the shipping you have nominated at checkout and your delivery location. 

SHIPPING FEES 

Au. Articles will only ship to one address per order.

The shipping fee will be:

a. free of charge where the Product Subtotal is $100USD before taxes or greater.

b. the shipping rate of your nominated shipping speed.

RETURNS

During 30 days following the delivery of your order, items purchased on the Au. Articles website can be returned for refund or exchange.
Items purchased in a department store, specialty retailer or elsewhere must be returned to their original point of purchase.

Should you make an error when ordering online, Au. Articles will gladly exchange your item for the item you intended to purchase.
The returned item must be unopened and in its original saleable condition. You are responsible for the shipping and additional postage charges.
Please email clientsupport@auarticles.com for all return related inquiries.

Our return address is: FDC Returns (c/o Au. Articles), P.O. Box 61553, Savannah, GA 31420 USA.